![]() Thus, the lack of a purchase option for unregistered users is a big mistake that some sites make. Particularly, you will have to make sure that the checkout process is as quick as possible. Start with the highest priority among sales requirements. So, which particular functional requirements should you include in your eCommerce website project documentation? Minimum steps to make a purchase Image Source: Functional Requirements Examples for eCommerce Website to Achieve the Best Quality Only after the latter two parties confirm that all the customer wishes are possible to satisfy and the customer approves the specified budget, the list of functional requirements can be approved and the high time to begin the development process comes. ![]() Instead, a specification document, often referred to as “terms of reference”, is drawn up at the stage prior to the development phase, which is agreed upon by three parties: the customer side, the developer side, and the designer side. No reputable web studio pulls functional requirements out of thin air or stupidly follows each and every customer whim. Functional Requirements Document for eCommerce Website These are the ultimate directions you can base your requirements list on. The second category includes the study of user shopping cart interactions, the application form for the return of goods, all kinds of elements of social proof, discount coupons, etc. The first category includes the development of search tools, sorting, filtering, navigation, as well as the visual component of the site. Functional requirements for eCommerce websites listįormally, all functional requirements can be subdivided into two broad categories: those that allow the user to enjoy the site at the stage of product selection and those that “push” them to make a purchase. This includes everything that relates to the visual design of the trading platform. Read also: Magento Website Optimization Tools & TechniquesĪs for the less important requirements, there are some extra things that will only make the user experience more memorable and exciting. In general, all that will encourage visitors who are saturated with the general level of service in the market to buy exactly from your store. ![]() Of utter importance are global things such as several localizations, integration with payment systems, the ability to make purchases without registration, sped up page loading, etc. Functional Requirements for eCommerce Websites: ComparisonĬomparing functional web store requirements, there are certainly more and less important points among them. But if you take a legendary healthcare site like, you can see that developers should definitely focus on maximum intuitiveness (note how directory chains are logically structured there) and usability (currently popular mega-menus will come in especially handy). Functional requirements for eCommerce websites in the healthcareĪs for commercial sites in the healthcare industry, medical products aren’t usually allowed to be returned at all. Therefore, in addition to the standard functionality, you will certainly have to create a return form for unsatisfied buyers to fill out (surely, only if the product is subject to return according to the respective legislation). All because the United States is among the countries known for their “ideal conditions” for customers. When it comes to websites targeting US-based buyers, it is very important to think out product refund and return policies in the E-Commerce roadmap. Functional Requirements for eCommerce Websites in the USA On top of that, if you sell to customers based in the EU, it is crucial to also comply with the GDPR policies, which are intended to protect personal user data. If we are talking about the international E-Commerce project scope, such sites should necessarily have several localizations and comply with regional shipping restrictions if there are any (e.g., aerosol sprays cannot be shipped by air, so, for instance, an international beauty goods site simply cannot deliver perfumes and other liquids in containers outside the UK). Generally speaking, UX requirements for eCommerce sites can be very different depending on the region a particular site targets. Image Source: Functional Requirements for eCommerce Websites in the World Let’s talk about the most relevant functional requirements for the eCommerce website up to date. Your eCommerce platform should satisfy and attract buyers both visually and in terms of functionality traits. When you create an online store, it’s not all about the product range, pricing, and service, as it may seem.
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